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Friday, April 13, 2012

Pinterest pierces the ranks of the social-networking elite - Los Angeles Times

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Pinterest pierces the ranks of the social-networking elite - Los Angeles Times
Apr 13th 2012, 01:17

To orchestrate her wedding next month, Dara Weiner's biggest helper isn't her party planner or her devoted fiance — it's the Pinterest website that now dominates the time she spends online.

Weiner browses the site checking out thousands of photos collected by users and "pinned up" on their online scrapbooks. When she likes an image of a table setting, a dress or a bouquet, Weiner will earmark the photo to pin up on her own Pinterest page to keep for inspiration.

"I've planned 70% of my wedding around pictures I've seen on Pinterest," said Weiner, 40, of Newport Beach. "Even beyond the wedding, I look at it to get ideas for clothes, for food, for whatever."

Like Instagram, the photo-sharing application that was just snapped up by Facebook Inc. for $1 billion, Pinterest reflects the ravenous appetite for visual images on the Web. The site drew 23.7 million unique visitors in February, up from 3.5 million in September, according to research firm Nielsen. Another firm, Experian Marketing Services, ranks Pinterest as the third-most-popular social networking site, behind Facebook and Twitter.

That kind of growth has caught the attention of corporate America, which is looking to exploit its potential to sell goods and services.

"It's being viewed as the hot new thing in social networking," said Colin Gibbs, an analyst at research firm GigaOm Pro.

Pinterest, whose name combines "pin" and "interest," allows members to share images of products they like and create digital versions of homemade scrapbooks. There isn't much room for commentary, which analysts say can give it more appeal to advertisers than sites like Facebook and Twitter, which can be platforms for consumer discontent as much as commerce.

About 70% of Pinterest's users are women, who use the site to post images of their favorite fashions, housewares and food.

"Facebook is like being at a cocktail party, whereas Pinterest is almost like a Tupperware party," said Scot Wingo, chief executive of ChannelAdvisor, which advises companies on e-commerce. "People are not just chatting about anything — sports talk, or 'oh my god, my mom is sick,' or 'I love my cat' — it's already more commercial. It's people saying, 'I love this product.' "

Neiman Marcus Inc. recently unveiled Pinterest pages for its retail stores. Ann Taylor is hosting a "Pin It" contest for the launch of its bridal collection. Home improvement chainLowe's Cos. incorporated a Pinterest tab to its Facebook account last month.

Even the National Assn. of Realtors is urging real estate agents to use Pinterest to show off homes for sale.

Etsy, the online marketplace for craft and vintage goods, has found that traffic coming from Pinterest jumped 30% since January. The company recently added "Pin It" buttons to its own website so shoppers can easily add photos to their own Pinterest accounts directly from Etsy, and it enabled a feature so any photos that are pinned — say, of vintage watch — can include a price in the corner.

"It's extended window shopping for users," said Sean Flannagan, senior product manager at Etsy, who declined to say how much Pinterest traffic turns in to actual sales. "When it comes to buying and shopping, if you can stash and collect items and create a pin board, it lets you sort through all the options and come back later to decide."

Despite Pinterest's somewhat homespun appeal, its root are high tech. Based in Palo Alto, its founders hail from Facebook andGoogle Inc., and they have been bankrolled by $37.5 million in venture capital funding.

Ben Silbermann co-founded the site in 2009 after a stint designing display ads at Google. He said he wanted Pinterest to "be familiar to people like tearing pages out of a magazine."

"When I go to someone's house, I like to check out their bookshelf, or how they decorate their homes, what they choose to hang on the wall," Silbermann said in an interview last year. "I always felt like that said a lot about who you are as a person."

The company, which now has about 30 employees, has been criticized for not disclosing its use of affiliate marketing, which allows merchants to post links to their own stores in exchange for a cut of any resulting sales. Pinterest officials declined to address these complaints or to discuss the commercial aspects of the social-networking site.

Shoppers can't buy anything directly off Pinterest and are usually redirected to a retailer's own e-commerce site. But it's useful as a digital catalog, and a recent survey reported that 21% of Pinterest users have purchased products after seeing them on the site. Users spend about 1 1/2 hours a month on the site, compared with 21 minutes on Twitter and 17 minutes on LinkedIn, according to research firm ComScore Inc.

Industry watchers say that Pinterest could eventually go public or be purchased by a larger tech company. The company is believed to be valued at about $400 million and could fetch $2 billion if it's sold, said Sam Hamadeh, chief executive of financial data firm PrivCo.

"The Instagram acquisition makes the value of Pinterest even higher," Hamadeh said. "The company has grown rapidly in the past couple of months, and unlike Tumblr or Instagram, Pinterest already has a highly focused demographic to begin with in the form of middle-aged women. That's great for online advertising."

Analysts say the site, which currently requires an invitation to join, still has plenty of room for growth, especially among younger females and men.

"If they play their cards right, Pinterest can really widen their appeal in a mass kind of way," said Susan Etlinger, a social media analyst at research firm Altimeter Group. "Not everyone has the same interest, but everyone has an interest. And there is probably a Pinterest board for it."

Lowe's is angling first for that female audience with a page that concentrates on photos of interior design, gardening and do-it-yourself projects geared for women, said Brad Walters, the company's director of social media and emerging platforms. The company saw a 32% jump in followers after incorporating Pinterest into its Facebook page last month.

"We don't necessarily put a lot of imagery out there that would be male-centric," Walters said. "A lot of the stuff out there are craft ideas or family projects — those have appeal to both females and males."

Fashion brand Kate Spade uses the soft-sell approach. Less than half of the images on its site are Kate Spade products, said Kyle Andrew, the company's senior vice president of marketing. The team responsible for maintaining its Pinterest page is allowed to post photos of whatever cool images they find inspirational, she said, in hopes of creating a hip vibe that will attract visitors.

"It's never been a dictate for me to say, 'Hey, you have to put this in and you have to feature X number of products,' " Andrew said. "It comes naturally through what we are pinning."

Some companies are already feeling the lift that millions of photo-swapping women can provide.

Gloria McCune, owner of wedding planning firm Grand Engagements in Irvine, has already gotten six new clients through her Pinterest account.

"Before, you had to rip pages from bride magazines and carry around everything in a binder," she said. "Now, I just upload photos on Pinterest, email or call my client and say, 'Take a look at Pinterest. Tell me if you like that.' "

shan.li@latimes.com

Times staff writer Jessica Guynn contributed to this report.

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